Contact information : We might collect your name, email, mobile number, phone number,
city, state, pin code, country, and IP address.
Payment and billing information : We might collect your billing name, billing address, and payment method when you buy a ticket. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner.
Information you post : We collect the information you post in a public space on our website or a third-party social media site belonging to GW.
Demographic information : We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
Other information : If you use our website, we may collect information about your IP address and the browser you are using. We might look at what site you came from, the duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways :
We collect information directly from you. We collect information directly from you when you register for an event or buy tickets. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons for collecting information about your usage of our website.
We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
We use the information to contact you: We might use the information you provide to contact you
for confirmation of a purchase on our website or for other promotional purposes.
We use the information to respond to your requests or questions. We might use your information to confirm your registration for a package.
We use the information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based on your preferences.
We use the information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use the information for security purposes. We may use the information to protect our company, our customers, or our websites.
We use the information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we’ll enroll you in our newsletter.
We use the information to send you transactional communications. We might send you emails or SMS about your account or a ticket purchase.
We use information as otherwise permitted by law.
We will share information with third parties who perform services on our behalf. We share
information with vendors who help us manage our online registration process or payment
processors or transactional message processors. Some vendors may be located outside of India.
We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.
We will share information with our business partners. This includes a third party who provides or sponsors an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it. Or we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
You can opt-out of receiving our marketing emails. To stop receiving our promotional emails,
please email [[email protected]]. It may take about ten days to process your request. Even
if you opt-out of getting marketing messages, we will still be sending you transactional
messages through email and SMS about your purchases.
If you click on one of the links to third-party websites, you may be taken to websites we do not
control. This policy does not apply to the privacy practices of those websites. Read the privacy
policy of other websites carefully. We are not responsible for these third-party sites.
If you choose to visit the website, your visit and any dispute over privacy are subject to this
this Policy shall be governed by the laws of India.
In accordance with Information Technology Act 2000 and rules made there under, the name and
contact details of the Grievance Officer are provided below:
Mr.Neelesh Suryawanshi, ( Head of Operations)
Udyog Bhavan, 3rd Floor, Jabalpur Incubation Centre
Near Katanga TV Tower,
Jabalpur, (M.P.) - 482001